HERO Video Consultation: Consult our Experts

It can be terribly tricky selecting the right scent and a Penhaligon's gift is sledom forgotten, but which to choose? Sometimes, all that's needed is a helping hand. So allow Penhaligon's Aficionados to be of service.  They are rather knowledgeable and can assist in all your Penhaligon's needs.  

What are you waiting for?

Live Chat Block

You're now able to consult one of Penhaligon's in-store fragrance experts while you remain in the comfort of your own home. Penhaligon's in store fragrance experts can send you pictures, live stream from the shop floor and send product recommendations.

If you find that Ask An Expert is not available please feel free to use one of the other services we offer below. It is, as always, our pleasure to assist you.

Virtual Fragrance Profiling

Fragrance Profiling

If you find that Ask An Expert is not available, please feel free to book an online live video fragrance consultation where you can discover your Penhaligon's signature scent from the comfort of your abode.  Simply book an online appointment to discover more.

Book Now

There's Plenty of Other Ways To Get In Touch

Ask An Expert is your very own personal shopping experience online, if you are seeking answers to a recent order or would like to speak to a customer service representative, then please explore our service features below to assist you or email us at [email protected]

TELEPHONE

Pick up the phone and our Customer Service team will be happy to assist

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Call Us

CONTACT FORM

Simply fill out the form and we'll get in touch

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FAQS

We may well have answers to your questions on the FAQ page

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Further Reading

Our Portraits collection is quite unique from the more traditional Penhaligon’s fragrances. One can tell at a glance at the intricately hand-drawn packaging designs by talented Icelandic illustrator...

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Many a work of art is greater than the sum of its parts. A painting, with its carefully composed shades, hues and textures. A piece of music, with floaty highs, sinewy middles and deep basses, coming ...

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Ah, Halfeti – the jewel in Turkey’s crown. With its wonderful mix of Byzantine, Armenian, Egyptian and Ottoman heritage. And a town well versed in trading with the world, too. Cast your mind back, ...

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It goes without saying that we are partial to a good cup of tea here at Penhaligon’s. But where did the British obsession with tea begin? We invited the founder of the Rare Tea Company, Henrietta Love...

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Just as wild animals mark their territory, a person’s fragrance extends the personal space they inhabit. Indeed, perfumes smell different depending on the wearer, so one must choose a fragrance tha...

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It’s been a few years since the esteemed Portraits family took permanent residence in Penhaligon’s stores around the world. The ever-growing Portraits fragrance collection continues to offer something...

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Have you ever paused to take in the scent of a fresh rose and felt instantly uplifted? This is no mere coincidence. Floral scents are scientifically proven to make one feel happier. A fragrance ca...

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An intoxicating smell as one enters. Unrivalled care and attention from fragrance experts. Every one of our boutiques has its hallmarks, but there is nothing more distinctly Penhaligon’s than our icon...

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Back in William’s day, any self-respecting London dandy could be found bouncing around between Jermyn Street and St. James's Street. Here, a gentleman’s every tailoring and grooming need could be tend...

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London’s Most Romantic Spots: Approved by Penhaligon’s Faint heart never won fair lady (or fair gentleman). This Valentine’s Day, it’s time to buck up your ideas and take your sweetheart on an outi...

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