Shop with Confidence At Home

It's terribly easy to shop online without leaving the sofa don't you know. Need some inspiration or have a question? We've thought of everything.


You'll be pleased to know that Standard Delivery arrives with Penhaligon's compliments on all US orders exceeding $120.

Complimentary Delivery
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We do hope it's love at first sight. But if not, we're happy to oblige and will refund or replace, with no quibbles.​

No Quibble Returns
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Gift the Penhaligon’s way, with a beautiful Eau De Nil gift box, or opt for gift wrap and a signature Coachman’s knot.​

Gift Wrap
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The poetic message that a Penhaligon's fragrance sends can be made even more personal with the help of Penhaligon's Engraving Service.



You're now able to consult one of Penhaligon's in-store fragrance experts while you remain in the comfort of your own home. Have a question on selecting the correct fragrance, a scent you already possess or how best to wear fragrance? Not to worry, a scented hero is always nearby to help. 

If you find that Ask An Expert is not available please feel free to use one of the other services we offer below. It is, as always, our pleasure to assist you.

There's Plenty of Other Ways To Get In Touch

Ask An Expert is your very own personal shopping experience online, if you are seeking answers to a recent order or would like to speak to a customer service representative, then please explore our service features below to assist you or email us at [email protected]


Pick up the phone and our Customer Service team will be happy to assist.

Call Us


Simply fill out one of our contact forms and we'll get in touch.

Contact Form
Send A Message


We may well have answers to your questions on the FAQ page.

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Further Reading

CARE FOR A TIPPLE? Far be it from us to lecture, but this much we know to be true: the ties they are a-changing. Being a very British brand we thought we could step in with some very Briti...

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Ah, Halfeti – the jewel in Turkey’s crown. With its wonderful mix of Byzantine, Armenian, Egyptian and Ottoman heritage. And a town well versed in trading with the world, too. Cast your mind ba...

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Back in William’s day, any self-respecting London dandy could be found bouncing around between Jermyn Street and St. James's Street. Here, a gentleman’s every tailoring and grooming need could be tend...

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An intoxicating smell as one enters. Unrivalled care and attention from fragrance experts. Every one of our boutiques has its hallmarks, but there is nothing more distinctly Penhaligon’s than our icon...

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Have you ever paused to take in the scent of a fresh rose and felt instantly uplifted? This is no mere coincidence. Floral scents are scientifically proven to make one feel happier. A fragrance ca...

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It’s been a few years since the esteemed Portraits family took permanent residence in Penhaligon’s stores around the world. The ever-growing Portraits fragrance collection continues to offer something...

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Just as wild animals mark their territory, a person’s fragrance extends the personal space they inhabit. Indeed, perfumes smell different depending on the wearer, so one must choose a fragrance tha...

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Many a work of art is greater than the sum of its parts. A painting, with its carefully composed shades, hues and textures. A piece of music, with floaty highs, sinewy middles and deep basses, coming ...

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1. Londoners are not typically known as the romantics of the world. Did you know that St Valentine’s Day was the invention of a Londoner, Geoffrey Chaucer in 1343. The 14th February or Saint V...

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HALFETI LEATHER THE SCENT OF LUXURY: AN ICON REIMAGINED A familiar love, yet the roses aren’t alone on the Turkish riverfront. Leather laps up the lively banks. Dried fruits burst forth; plum, b...

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