PROMOTIONS TERMS AND CONDITIONS

Christmas Puzzle Game – Platform Puzzle

1. Offer valid exclusively online until 20/11/2026.
2. Customers who successfully complete Penhaligon’s Christmas Puzzle Game within the time limit will receive a complimentary gift with orders over $250. Exclusively on penhaligons.com. While stocks last.
3. To participate, customers must slide the tiles into place, one by one, to reveal the full picture before the time runs out.
4. Customers must first successfully complete Penhaligon’s Christmas Puzzle Game within the time limit and then click ‘Shop Penhaligon’s’ to make their qualifying purchase.
5. The Gift will be awarded when the puzzle is successfully completed within the time limit and the qualifying spend threshold is met. The promotional code will be automatically applied at checkout.
6. Gift with purchase is subject to availability and valid while stocks last. In the event of unavailability, Penhaligon’s reserves the right to substitute the Gift with an item of equal or greater value.
7. This promotion cannot be used in conjunction with any other offer, promotion, discount code, gift set, or promotional item.
8. Only one promotional offer may be used per order.
9. The offer is non-transferable, non-exchangeable, and not valid on previous purchases.
10. Items purchased are for personal, non-commercial use only and may not be resold or otherwise commercialised.
11. Any complimentary gift received as part of this promotion must be returned in full and unused if the qualifying order is returned. Failure to do so may result in the return being refused or the value of the gift being deducted.
12. Penhaligon’s reserves the right to withdraw, delay, interrupt, or extend the promotion, or to amend these terms and conditions at any time without prior notice.
13. Prices and availability of products are subject to change.
14. By participating in this promotion, customers are deemed to have accepted these terms and conditions.
15. This promotion is not valid on any discovery set products.

Full Size 500ml Body Wash Gift With Purchase

1. Offer valid online only from 01/10/2026 to 31/10/2026 inclusive.
2. Customers who spend $290 or more in a single transaction will receive a complimentary 500ml Body Wash (scent might vary). Exclusively on penhaligons.com. While stock lasts.
3. The Gift will be awarded when the qualifying spend threshold is met and the code BATHTIME is applied at checkout.
4. Gift with purchase is subject to availability and valid while stocks last. In the event of unavailability, Penhaligon’s reserves the right to substitute the Gift with an item of equal or greater value.
5. The offer must be redeemed by entering the code BATHTIME  at checkout on a qualifying order.
6. This promotion cannot be used in conjunction with any other offer, promotion, discount code, gift set, or promotional item.
7. Only one promotional offer may be used per order.
8. The offer is non-transferable, non-exchangeable, and not valid on previous purchases.
9. Items purchased are for personal, non-commercial use only and may not be resold or otherwise commercialised.
10. Any free gift received as part of this promotion must be returned in full and unused if the qualifying order is returned. Failure to do so may result in the return being refused or the value of the gift being deducted.
11. Penhaligon’s reserves the right to withdraw, delay, interrupt, or extend the promotion, or to amend these terms and conditions at any time without prior notice.
12. Prices and availability of products are subject to change.
13. By participating in this promotion, customers are deemed to have accepted these terms and conditions.
14. This promotion is not valid to be used on any discovery set products.

Fetch – 15% Off Promotion

1. Offer valid online only from 04/08/26 to 30/10/26 inclusive.
2. Customers who purchase through the Gifting Concierge will receive 15% off their order, excluding Discovery Sets and the Christmas Collection. Exclusively on penhaligons.com.
3. The discount will be applied when the code FETCH is entered at checkout on a qualifying order.
4. The offer is subject to product availability.
5. The offer must be redeemed by entering the code FETCH at checkout.
6. This promotion cannot be used in conjunction with any other offer, promotion, discount code, gift set, or promotional item.
7. Only one promotional offer may be used per order.
8. The offer is non-transferable, non-exchangeable, and not valid on previous purchases.
9. Items purchased are for personal, non-commercial use only and may not be resold or otherwise commercialised.
10. If any items purchased as part of this promotion are returned, the refund will reflect the discounted price paid.
11. Penhaligon’s reserves the right to withdraw, delay, interrupt, or extend the promotion, or to amend these terms and conditions at any time without prior notice.
12. Prices and availability of products are subject to change.
13. By participating in this promotion, customers are deemed to have accepted these terms and conditions.
14. This promotion is not valid on any discovery set products.

Bestseller Discovery Set Voucher Initiative - Terms & Conditions

1. Offer valid online only in the EU, US, and UK.
2. This promotion applies to the purchase of the Bestseller Discovery Set (Product Code: 65220418, containing 8 x 2ml fragrances).
3. Once you purchase an eligible Discovery Set, you'll receive a unique voucher code worth £35 (UK), $55 (US), or €40 (EU), redeemable against your next purchase of a full-size fragrance exclusively on penhaligons.com.
4. The voucher is redeemable against the purchase of a full size fragrance only and is not valid on discovery sets, gift sets, or any other product categories.
5. Each customer is eligible to receive one unique voucher code only. Multiple purchases of the Discovery Set will not result in additional vouchers.
6. Voucher codes will be issued via email as part of an automated email journey following purchase and must be used in accordance with the instructions provided.
7. Voucher codes are non-transferable, non-exchangeable, and cannot be redeemed for cash or used on previous purchases.
8. The voucher must be redeemed within the validity period stated in the email communication. Expired vouchers will not be reissued or extended.
9. The voucher cannot be used in conjunction with any other offer, promotion, discount code, gift set, or promotional item.
10. Only one voucher may be used per transaction.
11. Items purchased using the voucher are for personal, non-commercial use only and may not be resold or otherwise commercialised.
12. If a Discovery Set is returned, any issued voucher will be void. If a full size fragrance purchased using the voucher is returned, the refund will reflect the discounted price paid, and the voucher will not be reinstated.
13. Penhaligon’s reserves the right to withdraw, delay, interrupt, or extend the promotion, or to amend these terms and conditions at any time without prior notice.
14. Prices and availability of products are subject to change.
15. By participating in this promotion, customers are deemed to have accepted these terms and conditions.

Potions and Remedies Discovery Set Voucher Initiative - Terms & Conditions

1. Offer valid online only in the EU, US, and UK.
2. This promotion applies to the purchase of the Potions and Remedies Discovery Set (Product Code: 65229595, containing 6 x 2ml fragrances).
3. Once you purchase an eligible Discovery Set, you'll receive a unique voucher code worth £35 (UK), $48 (US), or €40 (EU), redeemable against your next purchase of a full-size fragrance exclusively on penhaligons.com.
4. The voucher is redeemable against the purchase of a full size fragrance only and is not valid on discovery sets, gift sets, or any other product categories.
5. Each customer is eligible to receive one unique voucher code only. Multiple purchases of the Discovery Set will not result in additional vouchers.
6. Voucher codes will be issued via email as part of an automated email journey following purchase and must be used in accordance with the instructions provided.
7. Voucher codes are non-transferable, non-exchangeable, and cannot be redeemed for cash or used on previous purchases.
8. The voucher must be redeemed within the validity period stated in the email communication. Expired vouchers will not be reissued or extended.
9. The voucher cannot be used in conjunction with any other offer, promotion, discount code, gift set, or promotional item.
10. Only one voucher may be used per transaction.
11. Items purchased using the voucher are for personal, non-commercial use only and may not be resold or otherwise commercialised.
12. If a Discovery Set is returned, any issued voucher will be void. If a full size fragrance purchased using the voucher is returned, the refund will reflect the discounted price paid, and the voucher will not be reinstated.
13. Penhaligon’s reserves the right to withdraw, delay, interrupt, or extend the promotion, or to amend these terms and conditions at any time without prior notice.
14. Prices and availability of products are subject to change.
15. By participating in this promotion, customers are deemed to have accepted these terms and conditions.

Portraits Discovery Set Voucher Initiative - Terms & Conditions

1. Offer valid online only in the EU, US, and UK.
2. This promotion applies to the purchase of the Portraits Discovery Set (Product Code: 65220417, containing 8 x 2ml fragrances).
3. Once you purchase an eligible Discovery Set, you'll receive a unique voucher code worth £40 (UK), $55 (US), or €45 (EU), redeemable against your next purchase of a full-size fragrance exclusively on penhaligons.com.
4. The voucher is redeemable against the purchase of a full size fragrance only and is not valid on discovery sets, gift sets, or any other product categories.
5. Each customer is eligible to receive one unique voucher code only. Multiple purchases of the Discovery Set will not result in additional vouchers.
6. Voucher codes will be issued via email as part of an automated email journey following purchase and must be used in accordance with the instructions provided.
7. Voucher codes are non-transferable, non-exchangeable, and cannot be redeemed for cash or used on previous purchases.
8. The voucher must be redeemed within the validity period stated in the email communication. Expired vouchers will not be reissued or extended.
9. The voucher cannot be used in conjunction with any other offer, promotion, discount code, gift set, or promotional item.
10. Only one voucher may be used per transaction.
11. Items purchased using the voucher are for personal, non-commercial use only and may not be resold or otherwise commercialised.
12. If a Discovery Set is returned, any issued voucher will be void. If a full size fragrance purchased using the voucher is returned, the refund will reflect the discounted price paid, and the voucher will not be reinstated.
13. Penhaligon’s reserves the right to withdraw, delay, interrupt, or extend the promotion, or to amend these terms and conditions at any time without prior notice.
14. Prices and availability of products are subject to change.
15. By participating in this promotion, customers are deemed to have accepted these terms and conditions.

Exclusive 10% off With Valid Code - Automatic Email:

1. Offer valid online from November 10th.
2. Cannot be used in conjunction with any other offer, gift sets, promotion or discount code.
3. Offer is non-transferable, non-exchangeable and not valid on previous purchases.
4. Items purchased are for personal non-commercial use and cannot be resold or commercialised in any way.
5. Penhaligon’s reserves the right to withdraw, delay, interrupt, postpone or alter the promotion or to modify all or part of the modalities of the present rules without incurring any liability
6. Penhaligon’s will only accept returns of the products complete with the accompanying gift with purchase
7. Offer not valid on orders that only contain samples.
    

HOW DO I APPLY MY PROMOTIONAL CODE?

You can enter your promotional code at checkout. To avoid any disappointment, please check the terms and conditions of the promotional code before checking out, to ensure your order is eligible.

Only one promotion or promotional code can be used per order. This includes sale items and the purchase of promotional giftsets. For more information, please see our terms and conditions.

HOW MANY PROMOTIONAL CODES CAN I USE PER ORDER?

Only one promotion or promotional code can be used per order. This includes sale items and the purchase of promotional giftsets. For more information, please see our terms and conditions.

MY PROMOTIONAL CODE IS NOT WORKING

Be sure to check the terms and conditions of the promotion before taking part as there may be exclusions and/or order requirements. If you are still facing issues applying your code, let us know by submitting a request here.

CAN I RETURN MY PROMOTIONAL ORDER?

All orders can be returned within 30 days of purchase.

Some of our promotions will come with a minimum spend threshold. Please note any free treats and gifts you received through any promotion must be returned, in order for us to be able to issue a refund.

If the gift with purchase is not returned alongside your order, we will send your order back to the original delivery address. For more information see our full terms and conditions here.

Have more questions? Submit a request