Returns & Refunds


We are sure you will love our products as much as we do, but if you are unhappy with your purchase we'll refund or replace free of charge within 90 days. 

Please contact us by calling +1 (240) 534 1140 or emailing [email protected] and we will be happy to help.

Penhaligon’s will only accept returns of the products complete with the accompanying gift with purchase.

You will be responsible for the cost of returning your products to us. We recommend you obtain a proof of postage when posting your return and keep safe.


If you’ve purchased your product online, please return using our address shown below and be sure to include one the following:

  • Copy of your original invoice
  • Your original shipping note
  • A cover letter with you contact details and order number
Attn: Customer Service
c/o CDL Logistics, LLC
23 Roosevelt Avenue, Suite 12
Somerset, NJ 08873

We recommend that you obtain a proof of postage when posting your return.