PROMOTIONS TERMS AND CONDITIONS

Evergreen Gift with Purchase

  1. This is an ongoing promotional offer available online.
  2. Promotional setup – customers who meet the minimum spend threshold in a single transaction will qualify for a Gift with Purchase based on the value of their basket:  Customers who spend £150 or more may select 2 free products of their choice from the available promotional selection.  
  3. Available Gifts are subject to change, and customers may choose from a curated selection of products, subject to availability at the time of purchase.
  4. Gifts are available whilst stocks last. In the event of unavailability, Penhaligon’s reserves the right to substitute any Gift with an item of equal or greater value.
  5. Promotion is automatically applied in basket once customers meet the spend threshold.
  6. Products shown in promotional messaging and imagery are illustrative and may differ from the products available in the promotion.
  7. Qualifying spend thresholds must be met after any discounts have been applied and exclude delivery charges.
  8. This promotion cannot be used in conjunction with any other offer, promotion, discount code, gift set, or promotional item unless otherwise stated.
  9. Only one Gift tier may be redeemed per transaction, based on the final qualifying spend.
  10. The offer is non-transferable, non-exchangeable, and not valid on previous purchases.
  11. Items purchased are for personal, non-commercial use only and may not be resold or otherwise commercialised.
  12. Any Gift received as part of this promotion must be returned in full and unused if the qualifying order is returned. Failure to do so may result in the return being refused or the value of the Gift being deducted.
  13. Please make sure you have selected your gifts and checked that they have been successfully added to your bag before completing checkout.
  14. Penhaligon’s reserves the right to withdraw, delay, interrupt, or extend the promotion, or to amend these terms and conditions at any time without prior notice.
  15. Prices and availability of products are subject to change.
  16. By participating in this promotion, customers are deemed to have accepted these terms and conditions.

Luna Gift Offer – Complimentary Gift with Purchase

  1. Offer valid online only in the EU, US, and UK from 15/05/2026 to 22/05/2026 inclusive.
  2. Customers who spend £225 / $350 / €235 or more in a single transaction will receive a complimentary Luna Gift using code LUNATRIO.
  3. The Gift will be awarded when the qualifying spend threshold is met and the code LUNATRIO is applied at checkout.
  4. Gift with purchase is subject to availability and valid while stocks last. In the event of unavailability, Penhaligon’s reserves the right to substitute the Gift with an item of equal or greater value.
  5. The offer must be redeemed by entering the code LUNATRIO at checkout on a qualifying order.
  6. This promotion cannot be used in conjunction with any other offer, promotion, discount code, gift set, or promotional item.
  7. Only one promotional offer may be used per order.
  8. The offer is non-transferable, non-exchangeable, and not valid on previous purchases.
  9. Items purchased are for personal, non-commercial use only and may not be resold or otherwise commercialised.
  10. Any free gift received as part of this promotion must be returned in full and unused if the qualifying order is returned. Failure to do so may result in the return being refused or the value of the gift being deducted.
  11. Penhaligon’s reserves the right to withdraw, delay, interrupt, or extend the promotion, or to amend these terms and conditions at any time without prior notice.
  12. Prices and availability of products are subject to change.
  13. By participating in this promotion, customers are deemed to have accepted these terms and conditions.
  14. This promotion is not valid to be used on any discovery set products.

 
20% Off Members Offer

  1. This offer is available to subscribers who received the Members Week communication but were unable to shop due to not having a Penhaligon’s account set up.
  2. Customers who spend £120 / $200 / €130 or more in a single transaction will receive 20% off their purchase using code WITHOURAPOLOGIES.
  3. The discount will be applied when the qualifying spend threshold is met and the code WITHOURAPOLOGIES is applied at checkout.
  4. The offer must be redeemed by entering the code WITHOURAPOLOGIES at checkout on a qualifying order.
  5. This promotion cannot be used in conjunction with any other offer, promotion, discount code, gift set, or promotional item.
  6. Only one promotional offer may be used per order.
  7. The offer is non-transferable, non-exchangeable, and not valid on previous purchases.
  8. Items purchased are for personal, non-commercial use only and may not be resold or otherwise commercialised.  
  9. Penhaligon’s reserves the right to withdraw, delay, interrupt, or extend the promotion, or to amend these terms and conditions at any time without prior notice.
  10. Prices and availability of products are subject to change.
  11. By participating in this promotion, customers are deemed to have accepted these terms and conditions.
  12. This promotion is not valid to be used on any discovery set products.

Discovery Set Voucher Initiative

  1. Offer valid online only in the EU, US, and UK.
  2. This promotion applies to the purchase of the Bestseller Discovery Set (Product Code: 65220418, containing 8 x 2ml fragrances).
  3. Customers who purchase the eligible Discovery Set will receive a redeemable voucher equal to the full value of the Discovery Set: £35 (UK), $50 (US), or €40 (EU).
  4. The voucher is redeemable against the purchase of a full size fragrance only and is not valid on discovery sets, gift sets, or any other product categories.
  5. Each customer is eligible to receive one unique voucher code only. Multiple purchases of the Discovery Set will not result in additional vouchers.
  6. Voucher codes will be issued via email as part of an automated email journey following purchase and must be used in accordance with the instructions provided.
  7. Voucher codes are non-transferable, non-exchangeable, and cannot be redeemed for cash or used on previous purchases.
  8. The voucher must be redeemed within the validity period stated in the email communication. Expired vouchers will not be reissued or extended.
  9. The voucher cannot be used in conjunction with any other offer, promotion, discount code, gift set, or promotional item.
  10. Only one voucher may be used per transaction.
  11. Items purchased using the voucher are for personal, non-commercial use only and may not be resold or otherwise commercialised.
  12. If a Discovery Set is returned, any issued voucher will be void. If a full size fragrance purchased using the voucher is returned, the refund will reflect the discounted price paid, and the voucher will not be reinstated.
  13. Penhaligon’s reserves the right to withdraw, delay, interrupt, or extend the promotion, or to amend these terms and conditions at any time without prior notice.
  14. Prices and availability of products are subject to change.
  15. By participating in this promotion, customers are deemed to have accepted these terms and conditions.

Automatic Complimentary Sample:

  1. Valid until stock lasts and valid online only.
  2. Offer is non-transferable, non-exchangeable and not valid on previous purchases.
  3. Samples are for personal non-commercial use and cannot be resold or commercialised in any way.
  4. Offer is subject to change - Penhaligon’s reserves the right to withdraw, delay, interrupt, or postpone the offer or to modify all or part of the modalities of the present rules without incurring any liability

 

WHERE CAN I SHOP PENHALIGON'S PROMOTIONS?

You can shop our cornucopia of offers in our UK stand alone boutiques and online, via our UK, EU and US websites. Please note that our online exclusive promotions will not be available in stores and promotions are subject to stock availability and region. This information and more can be found under section 18 of our terms and conditions.

To avoid disappointment, please ensure you check the terms for any desired promotional offer before checking out. Promotions cannot be added to an order after the order is confirmed. Please ensure that the promotional code has successfully applied before you confirm and pay for the products.

Please note the below shipping destinations are excluded from our promotions and offers:

Australia
Canada
Hong Kong
China
Japan
Republic of Korea
Singapore
Taiwan

 

HOW DO I APPLY MY PROMOTIONAL CODE?

You can enter your promotional code at checkout. To avoid any disappointment, please check the terms and conditions of the promotional code before checking out, to ensure your order is eligible.

Only one promotion or promotional code can be used per order. This includes sale items and the purchase of promotional giftsets. For more information, please see our terms and conditions.

 

HOW MANY PROMOTIONAL CODES CAN I USE PER ORDER?

Only one promotion or promotional code can be used per order. This includes sale items and the purchase of promotional giftsets. For more information, please see our terms and conditions.

 

MY PROMOTIONAL CODE IS NOT WORKING

Be sure to check the terms and conditions of the promotion before taking part as there may be exclusions and/or order requirements. If you are still facing issues applying your code, let us know by submitting a request here.

 

CAN I RETURN MY PROMOTIONAL ORDER?

All orders can be returned within 30 days of purchase.

Some of our promotions will come with a minimum spend threshold. Please note any free treats and gifts you received through any promotion must be returned, in order for us to be able to issue a refund.

If the gift with purchase is not returned alongside your order, we will send your order back to the original delivery address. For more information see our full terms and conditions here.

 

Have more questions? Submit a request