Complimentary Luna Cream Jar with purchases over $ 160. Online Exclusive. Use code CNY2020 at checkout

Returns & Refunds


No Quibble Returns

If you don't fall in love with your online purchase, just give the product back to us within 60 days of the date of purchase, with the documents set out below, and we’ll refund the returned product free of charge.
If you have any questions about this Penhaligon’s Promise, you can contact us by calling +1 (240) 534-1140 or by emailing [email protected] and we will be happy to help.


US & Canada Online Returns

If you’ve purchased your product online, please return using our address shown below and enclose a copy of your original invoice:
We recommend that you obtain a proof of purchase when posting your return
Attn: Customer Service
c/o CDL Logistics, LLC
23 Roosevelt Avenue, Suite 12
Somerset, NJ 08873

Store Returns

Goods may be returned to store for exchange, credit note or refund. Proof of purchase must be provided.

Your statutory rights are not affected by the Penhaligon’s Returns Policy.