Delivery and Returns

US Mainland Shipping Options

*Free US Ground shipping on all orders over $70

All US mainland shipping is by courier and a signature is required

US Standard Shipping - via UPS ground within the continental US. Delivery within 10 business days

Express Shipping - (Second Day) via FedEx within the continental US, and all orders to Hawaii, Alaska, Puerto Rico and US Virgin Islands.  Thursday shipments will be delivered on Monday.
 

 

 

US Returns 

No Quibble Returns

We are sure you will love our products as much as we do, but if you are unhappy with your purchase and would like to return or exchange part or all of your order then please contact us by calling +1 888 450 7578 or emailing  byrequestusa@penhaligons.com and we will be happy to help. 
 
 

US Online Returns

If you’ve purchased your product online, please return using our address shown below and enclose a copy of your original invoice:
 
We recommend that you obtain a proof of purchase when posting your return
 
Penhaligon’s
Attn: Customer Service
c/o CDL Logistics
23 Roosevelt Avenue
Suite 12

Somerset, NJ 08873
 

Store Returns

Goods may be returned to store for exchange, credit note or refund. Proof of purchase must be provided.

Your statutory rights are not affected by the Penhaligon’s Returns Policy.