All US mainland shipping is by courier and a signature is required
US Standard Shipping - via UPS ground within the continental US. Delivery within 10 business days
Express Shipping - (Second Day) via FedEx within the continental US, and all orders to Hawaii, Alaska, Puerto Rico and US Virgin Islands. Thursday shipments will be delivered on Monday.
No Quibble Returns
If you don't fall in love with your online purchase, just give the product back to us within 60 days of the date of purchase, with the documents set out below, and we’ll refund the returned product free of charge.
If you have any questions about this Penhaligon’s Promise, you can contact us by calling +1 (240) 534-1140 or by emailing [email protected] and we will be happy to help.
US Online Returns
If you’ve purchased your product online, please return using our address shown below and enclose a copy of your original invoice: We recommend that you obtain a proof of purchase when posting your return Penhaligon’s Attn: Customer Service c/o CDL Logistics 23 Roosevelt Avenue Suite 12
Somerset, NJ 08873
Goods may be returned to store for exchange, credit note or refund. Proof of purchase must be provided.
Your statutory rights are not affected by the Penhaligon’s Returns Policy.