I took the time to do the Profiling exercise as, I while I am an avid collector of fragrance, I have only one vintage Penhaligon's scent. Sadly, no free samples with my paid for order - and no response to my messages other than "Sorry, we're investigating and will get back to you" WEEKS ago.
If the OFFER is of free samples - the very LEAST you should do is ensure that you send them. I feel very irritated to have to contact YOU once AGAIN... more
Would you recommend it? : No
Hi Kim, We are sorry you had these issues with our service. Please can you email email@example.com with your order number and we will follow up of your order. by Penhaligon's customer services
https://www.penhaligons.com/the-ruthless-countess-dorothea-and-levantium/COUNTESSDOROTHEAANDLEVANTIUMCountess Dorothea and Levantium//www.penhaligons.com/images/products/large/COUNTESSDOROTHEAANDLEVANTIUM.jpg0.000.00GBPInStock/fragrance-profiling/Excellent choice! We think you’ll love these two fragrances. Furthermore we’ll reimburse the cost of packaging & fulfillment from any future online purchase.Fragrance Sample2x1.75ml