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Penhaligon’s Perks

free sample with every order

As a thank you for shopping with us we offer you a sample of your choice of fragrance. A little something extra on us!
*Complimentary sample with all orders (excluding Fragrance Profiling)*


all wrapped up - complimentary gift wrap

Present your gift the Penhaligon’s way with complimentary wrapping service on request.
 

free delivery on all orders over £50

Free UK Standard Delivery with orders over £50.
Free European Delivery with orders over £150, excluding Lichtenstein, Norway & Switzerland.


Unconditional return
If you don't fall in love with your purchase, then we’ll refund or replace your product free of charge.
Contact us by calling 0800 716 108 or emailing byrequest@penhaligons.com and we will be happy to help.
 
UK Online Returns
If you’ve purchased your product online, and you live in the UK, just return to us at the address below, enclosing your original dispatch note or add a cover letter with your contact details and order number.
We recommend that you obtain a proof of purchase when posting your return.
 
FREEPOST
RTSX-AKXX-CLGG
Penhaligon’s by Request
Returns Department
184-192 Drummond Street
London
NW1 3HP

Europe Online Returns
 
If you’ve purchased you product online and you anywhere else in Europe Please return using the address listed below and enclose your original dispatch note or add a cover letter with your contact details and order number.
 
We recommend that you obtain a proof of purchase when posting your return.
 
Penhaligon’s by Request
Returns Department
184-192 Drummond Street
London
NW1 3HP
 
 
Store Returns
 
Goods may be returned to store for an exchange, credit note or refund. Proof of purchase must be provided.