Fragrance Consultant


Penhaligon's was founded in 1870 by William Penhaligon, the house encapsulates the English idea of a traditional heritage fragrance house with a dedication to create scented stories. The founder imagined perfumes as references to places and memories. From the original Hammam Bouquet in 1872 – created after the smell of the Turkish baths located next to his first boutique on Jermyn St - to the latest creations like As Sawira in 2015, legacy with a twist is at the core of the history of the house.

Each and every creation explores facets of high perfumery, challenging the traditions of the art and seeking new ways to interpret elegance. Truly English, Penhaligon’s is passionate about ingredients and still manufactures its scents in England using the finest rare ingredients. Penhaligon’s creations are now offered in own boutiques and selected distinguished stores across the world.

Penhaligon’s is honoured to hold two long-standing Royal Warrants; from HRH The Duke of Edinburgh (granted 1956) and from HRH The Prince of Wales (granted 1988).

Our head offices are based in London, New-York and Paris. We have stores across the world (UK, France, Asia, USA). We are part of Puig, a global player in the world of fashion and fragrance.

Purpose of the Role
In the role of Fragrance Consultant, you will be committed to delivering outstanding customer service while achieving sales goals and developing lasting client relationships. You will work with a team of charismatic and unique team members to deliver a truly luxury experience to all customers. 
Main Responsibilities
Deliver exceptional customer service to all customers, and exceed their expectations
Approach and engage all customers utilising the Penhaligon’s Service Steps 
Achieve sales goals by identifying every selling opportunity 
Visual merchandising
Stock management and replenishment
Perform cashier tasks and general housekeeping 
Desired Skills and Experience
Fluent in English
Previous experience in a luxury brand sales environment 
Possess excellent communication, customer service and interpersonal skills
Positive approach and willing to learn
A passionate and charismatic individual, with a can do attitude
If you want to be part of the iconoclastic fragrance houses in the world, please apply with your CV and Cover Letter.
Due to the volume of applications, only successful candidates will be contacted. If you don’t hear from us after 4 weeks you can consider your application has not been successful on this occasion.
Penhaligon’s is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
We only use agencies when we need a bit of extra help. So unless we contact you, we won’t accept agency applications.