If you have any questions about your order, please give us a call at +1 888 450 7578 or email us at firstname.lastname@example.org
Our mission is to process all orders within 24 hours of receipt Monday through Friday 9.30am to 1.30pm. We ship Monday through Friday excluding holidays. If we encounter any problems processing or shipping your order you will be contacted within two business days.
Penhaligon's reserves the right to hold any order for a security review. If your order is affected you will be notified within two business days. For your protection, we require extra credit card verification for orders over $1000. Please call for more information. You can also visit our Customer Service section here for more detailed information on our shipping and return policies.