US Standard Shipping - via UPS ground within the continental US. Delivery within 10 business days
Express Shipping - (Second Day) via FedEx within the continental US, and all orders to Hawaii, Alaska, Puerto Rico and US Virgin Islands. Thursday shipments will be delivered on Monday.
Please note, Express Shipping is currently disabled and will be back soon.
Standard Shipping - via FedEx Ground Delivery
Customer is responsible for all customs and duty charges.
If you require a tracking number for your shipment please email us at: firstname.lastname@example.org
For reduced shipping rates for multiple recipients’ orders; please call +1 212 373 4750 for details.
If you have any questions about your order, please give us a call at +1 888 450 7578 or email us at email@example.com
Our mission is to process all orders within 24 hours of receipt Monday through Friday 9.30am to 1.30pm. We ship Monday through Friday excluding holidays. If we encounter any problems processing or shipping your order you will be contacted within two business days.
Penhaligon's reserves the right to hold any order for a security review. If your order is affected you will be notified within two business days. For your protection, we require extra credit card verification for orders over $1000. Please call for more information. You can also visit our Customer Service section here for more detailed information on our shipping and return policies.
span style="text-align: left; color: rgb(0, 0, 0); font-family: Georgia, Tahoma, "Lucida Grande", Arial;">NB: For deliveries to the USA, please make sure you have selected the Dollar payment function by clicking on the $ sign at the top bar of this page.
We are sure you will love our products as much as we do, but if you are unhappy with your purchase and would like to return or exchange part or all of your order then please contact us by calling +1 888 450 7578 or emailing firstname.lastname@example.org and we will be happy to help.
All goods purchased online can be returned or exchanged within 28 days of purchase and only if the items are un-opened and in their original packaging.
We recommend that you obtain a proof of purchase when posting your return
Please return using our address shown below and enclose a copy of your original invoice: