Terms of Use

These Terms of Website Use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website ('our site'), whether as a guest or as a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these Terms of Website Use carefully before you start to use our site. By using our site, you indicate that you accept these Terms of Website Use and that you agree to comply with them. If you do not agree to these Terms of Website Use, please refrain from using our site.

We recommend that you print a copy of this page for future reference.

Other applicable terms

These Terms of Website Use refer to the following additional terms available on our site, which also apply to your use of our site:
·       Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
·       Our Acceptable Use Policy which sets out the permitted used and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
·       Our Cookie Policy, which sets out information about the cookies on our site.

If you purchase goods from our site, contracts for the supply of goods through our site or as a result of visits made by you are governed by our Terms and Conditions of Sale.

Information about us

www.penhaligons.com is a site operated by Penhaligon's Limited ('We' or 'Us').  We are a limited company registered in England and Wales under company number 02110619 and have our registered office at Dragoon House, 37-39 Artillery Lane, London, E1 7LP. Our main trading address is Dragoon House, 37-39 Artillery Lane, London, E1 7LP. Our VAT number is 554 1278 45.

Accessing our site

Our site is made available free of charge. Access to our site is permitted on a temporary basis, and we reserve the right to suspend, withdraw, discontinue or amend the service we provide on our site without notice (see below). We will not be liable to you if for any reason our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or our entire site, to users or customers who have registered with us.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.

You are responsible for making all arrangements necessary for you to have access to our site. 

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms of Website Use and other applicable terms and conditions, and that they comply with them. 

Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose such information to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Website Use.

Intellectual property rights and trade marks

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to material posted on our site. 

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without first contacting us and obtaining an express licence to do so from us or from our licensors.

If you print off, copy or download any part of our site in breach of these Terms of Website Use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Please note that "Penhaligon's" is a United Kingdom registered trade mark and a registered Community Trade Mark of Penhaligon's Limited.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. We disclaim to the fullest extent permitted by law all liability and responsibility arising from any reliance placed on the content on our site by any visitor to our site, or by anyone who may be informed of any of its contents.

We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the fullest extent permitted by law, we and third parties connected to us hereby expressly exclude:
·       All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it;
·       Any liability for any loss or damage (whether direct, indirect, special or consequential loss or damage) incurred or suffered by any user or customer in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it or any distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it including:
·       loss of income or revenue;
·       loss of business;
·       loss of opportunity
·       loss of profits or contracts;
·       loss of anticipated savings;
·       loss of data;
·       loss or damage to reputation or goodwill;
·       wasted management or office time; and
whether caused by tort (including negligence), breach of contract, misrepresentation or otherwise, even if foreseeable arising in connection with the use or inability to use and/or the results of the use of our site, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect, exclude or limit our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and Conditions of Sale.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy
You warrant that any such contribution complies with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

The views expressed by other users on our site do not represent our views or values.

Viruses, hacking and other offences

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, Trojan horses, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.
If you wish to make any use of content on our site other than that set out above, please contact  byrequest@penhaligons.com

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Changes to these terms

We may revise these Terms of Website Use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Terms of Website Use may also be superseded by provisions or notices published elsewhere on our site.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Applicable law

The English courts will have jurisdiction over any claim arising from, or related to, a visit to our site and you hereby irrevocably submit to that jurisdiction, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. 
These Terms of Website Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Contact us

If you have any concerns about material which appears on our site, please email  byrequest@penhaligons.com

Thank you for visiting our site.