Cookie Policy

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Cookies are widely used in order to make websites work, and to work more efficiently, as well as to provide information to the owners of the website (and any third parties they work with) and to manage elements of their business. Without certain cookies, some areas and functionalities of a website will not work (e.g. user logins or shopping bags).

If you would like to find out more about cookies please visit www.allaboutcookies.org, which explains how cookies work and how you can manage their use.

We use the following cookies:

Blocking/Deleting Cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You can also delete cookies by selecting the appropriate option in your browser settings If you use different computers/mobile devices in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

If you would like to disable "third party" cookies you can turn them off by going to the third party's website and getting them to generate a one time "no thanks" cookie that will stop any further cookies being written to your machine.

You can find more information about the individual cookies we use and the purposes for which we use them in the tables below:

A: Cookies created and managed by Penhaligon's Limited

Cookie Name Type of Cookie Expires Description/Purpose
ASPSESSIONIDAQQBTQTB Functionality When the browsing session ends Provides us with anonymous analysis of your movement on our site from page to page so that you do not get asked for the same information you have already provided. For example, this cookie allows our web servers to respond to actions such as 'add to shopping bag' so that the items added to your shopping cart can be remembered from page to page.

 

B: Cookies created by third parties to help Penhaligon's Limited

Cookie Name Type of Cookie Expires Managed by Description/Purpose
_utma Analytical / performance 2 years - triggered from when you first visit our site Google Analytics These cookies enable us to see how many people use and navigate our website and its services, as well as the routes people take to move around our website. These cookies "remember" what you have done on our website in previous pages / interactions. We use this information to measure how well our website is doing, and where we need to improve our website service to you. These are analytical / performance cookies and are a mix of session cookies and persistent cookies. Google Analytics does not collect any personal information about you. These cookies are collected in anonymous form.
_utmb Analytical / performance Triggered from when you first visit our site and expires 30 minutes after you leave the site
_utmc Analytical / performance Triggered from when you first visit our site and expires after you leave the site
_utmz Analytical / performance 6 months from when you first visit our site
Session ID Analytical / performance Triggered when you first visit our site and expires 30 days after you leave the site Paraspar Provides us with anonymous analysis of your movement on our site from page to page so that you do not get asked for the information that you have already provided. For example, this cookie allows our web servers to respond to actions such as 'add to shopping bag'.
BasketXML Strictly necessary Triggered when you first visit our site and expires 30 days after you leave the site The items you add to your shopping basket are stored in this cookie. Without this cookie, you could not purchase items from our site.
cookieID Strictly necessary Triggered when you first visit our site and expires 30 days after you leave the site
JSE Functionality Triggered when you first visit our site and expires at the end of your browsing session We use this cookie to remember if you have JavaScript enabled on your web browser. Without this cookie, our website cannot do things like display videos. We hide such content if you do not have JavaScript enabled.
Eid Functionality 6 months from when you first visit our site This cookie helps us recognise you when you visit our site, so that we can display a welcome message. It also provides security when you are not using our site whether you are logged in as a user or not.
AJAXA Analytical / performance 1 month This allows us to determine whether your browser supports some of the features of our checkout, which make the checkout process quicker and easier for you to complete.
Linkshare Targeting Triggered when you have confirmed your order at the checkout and expires 30 days after you leave our site Linkshare This allows us to see anonymously which website you came from right before you visited www.penhaligons.com. This helps us to know which are the most effective websites we use to promote our products and allows us to reward some websites for directing you to us. You can read more about Linkshare's cookies at http://www.linkshare.com/legal/privacy

For more information on please refer to Google Analytics cookies, and here for an overview of privacy at Google.

To opt out of being tracked by Google Analytics on all websites please visit: To opt out of being tracked by Google Analytics across all websites visit.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. In particular:

Social Buttons: If you take the opportunity to share content from our site through our social buttons (e.g. Facebook, Twitter etc), you should be aware that these sites are likely to collect information about what you are doing. We have no control over this. We suggest that you check the privacy policies (if any) of such third party websites for more information about their use of your information and/or how to opt out or delete such information.

External Web Services: At present, the only external web service we use to display content is YouTube. We use this to display video content on our site. We cannot prevent YouTube from collecting information and data on your use of suchcontent. If you are not logged into YouTube, then they will not know who you are, but they may still gather anonymous information about your use of video content on our site. We suggest you check YouTube's privacy policy for further information about their use of your information and/or how to opt out or delete such information.